Professional House Cleaning’s Dirty Little Secret Manhattan Beach
Chimney Sweep Cleaning Manhattan Beach — I’m writing this essay because I’m tired of all the books out there telling people how simple it is to start a cleaning business. The information they provide is accurate, but let’s be honest about how “easy” it is to get started.
Every professional cleaner discovers a dirty little secret that no one talks about in the cleaning industry. They won’t address this difficulty, and they’re probably unaware that it exists if you buy one of the books on how to establish your own cleaning service. Why aren’t they aware of the fact that it exists? Because the book was written by a business executive rather than a cleaning expert.
Because even professional cleaners don’t talk about it, I’ll be honest about sharing the load of accountability. I’m not sure why; are they in denial, do they simply ignore it, or are they determined to maintain their social standing?
What is the dirty little secret that no one tells you about? The trouble is that most people who hire you to clean their homes assume you’re only doing it because you can’t do anything else, and as a result, you’ll be working for pennies on the dollar.
Okay, I said it. Before establishing a cleaning business, everyone should be aware of the importance of this topic, which is why it’s now available. It’s also vital for people who are currently cleaning to see the problem and recognize that there is a solution.
Let it not deter you from growing your business after you’ve learnt about it; simply know how to deal with it and you’ll be OK.
I know a lot about this issue because I started my own house cleaning business and grew it into a company with teams of employees. And I didn’t just start the business and immediately hire the employees to do the cleaning. I started the business and did the cleaning myself.
I had been self employed in the computer industry doing software design and development consulting for large corporations. This is a tough field because you’re on-call 24/7 and must fix software problems immediately. After doing this for 18 years, I was burnt out and needed a change.
I started the house cleaning business because I always had my house cleaned by professionals. And I wasn’t happy with the quality of the work. I definitely knew what customers wanted and knew I could build my business based on that.
With my business and technical background, I had no problem preparing the advertising and bidding on jobs. In fact, I landed 98% of the job I estimated. When I showed up to do the cleaning, I got a whole different reaction from my new client than when we met for the estimate.
Suddenly, they thought I needed supervision while cleaning. They also thought they could ask and get more work done for the original quote I gave them. And imagine my surprise when they started telling me what I was going to clean on their next appointment!
I had always treated the people cleaning for me with professional respect. So it took me a while and a few customers to figure out what was going on and why. Obviously, other cleaners working alone would fall into this trap and the customer got their way.
I snapped out of my obvious surprised stupor, dug in my heels and ran my business as I had planned it. I learned that when I estimated a job, the customer had to decide if they wanted what my business offered and I also had to decide if I wanted to clean for this prospect.
I used professional, custom business forms that I designed and always required new customers to sign a Service Agreement. It was up to me to decide if I wanted to bend my rule, not up to the customer to demand that I bend it.
And you know what happened? My business kept growing, the referrals kept coming in and this dirty little secret no longer affected me.
To Start and Grow Your House Cleaning Business, I filled it with all the necessary information for legalities, advertising, cleaning products and equipment, and the exact cleaning procedures I used for speed and quality when I wrote The House Cleaning Pro to Start and Grow Your House Cleaning Business. However, I also added all of the tips, tactics, and secrets I discovered that were not featured in any of the books I came up for sale.
I honestly believe that by knowing what to expect before entering a job for which they may not be entirely equipped, every house cleaner may earn a full-time income and enjoy the cleaning profession.