The Dirty Little Secret of Professional House Cleaning Hermosa Beach
Local Chimney Cleaning Hermosa Beach — I’m writing this essay because I’m sick and tired of all the books out there telling people how simple it is to start a cleaning company. I’m not implying that all of their information is inaccurate, but let’s be honest about how “simple” it is to get started.
The cleaning industry has a filthy little secret that no one talks about, but which every professional cleaner encounters. Even if you buy one of the books on how to start your own cleaning service, they won’t mention this problem and are probably unaware that it exists. Why don’t they know it exists? Due to the fact that the book was authored by a business professional rather than a cleaning specialist.
To share the responsibility, I’ll be honest and reveal that even the professional cleaners don’t talk about this issue. And I can’t figure out why; are they in denial, do they decide to just ignore it or are they resolved to keeping their place in society?
What’s the dirty little secret that nobody talks about? The issue is that most of the customers that pay people to clean their house think you are cleaning because you can’t do anything else and automatically think you will work for pennies.
I said it, okay? It’s now out there because I believe it’s a critical topic that everyone should be aware of before starting a cleaning service. It’s also critical for those who are currently cleaning to recognise the problem and understand that there is a solution.
And after you’ve learned about it, don’t allow it stop you from growing your business; just know how to deal with it to ensure success.
I know a lot about this issue because I started my own house cleaning business and grew it into a company with teams of employees. And I didn’t just start the business and immediately hire the employees to do the cleaning. I started the business and did the cleaning myself.
I had been self employed in the computer industry doing software design and development consulting for large corporations. This is a tough field because you’re on-call 24/7 and must fix software problems immediately. After doing this for 18 years, I was burnt out and needed a change.
I started the house cleaning business because I always had my house cleaned by professionals. And I wasn’t happy with the quality of the work. I definitely knew what customers wanted and knew I could build my business based on that.
With my business and technical background, I had no problem preparing the advertising and bidding on jobs. In fact, I landed 98% of the job I estimated. When I showed up to do the cleaning, I got a whole different reaction from my new client than when we met for the estimate.
Suddenly, they thought I needed supervision while cleaning. They also thought they could ask and get more work done for the original quote I gave them. And imagine my surprise when they started telling me what I was going to clean on their next appointment!
I had always treated the people cleaning for me with professional respect. So it took me a while and a few customers to figure out what was going on and why. Obviously, other cleaners working alone would fall into this trap and the customer got their way.
I snapped out of my obvious surprised stupor, dug in my heels and ran my business as I had planned it. I learned that when I estimated a job, the customer had to decide if they wanted what my business offered and I also had to decide if I wanted to clean for this prospect.
I used professional, custom business forms that I designed and always required new customers to sign a Service Agreement. It was up to me to decide if I wanted to bend my rule, not up to the customer to demand that I bend it.
And you know what happened? My business kept growing, the referrals kept coming in and this dirty little secret no longer affected me.
To Start and Grow Your House Cleaning Business, I packed it with all the critical information needed for the legalities, advertising, cleaning materials and equipment needed, as well as the precise cleaning processes I utilized for speed and quality when I authored The House Cleaning Pro. However, I also added all of the tips, tactics, and secrets I discovered that were not featured in any of the books I came up for sale.
I honestly believe that by knowing what to expect before entering a business for which they may not be entirely equipped, every house cleaner may earn a full-time income and enjoy the cleaning trade.